FAQs Kidore

You will get the final price during check out. 

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. 

We do not ship products outside the UAE but the site is accessible to all and we do take orders from around the world provided the shipping address is in UAE. 

Our packages are securely packed in gorgeous orange tissue wrapping and put into our lovely Kidore bags, which is then placed into a courier sleeve. Pretty & secure, that’s our motto.

We will ship your package once we have the entire consignment is ready. Once we have it, it will be dispatched within 24 hours. We will keep you updated on email of the progress of your order.

After checking out during the payment process, you will get a confirmation that your payment has been processed successfully. You will also get a mail in your registered email id confirming the order. 

For all areas serviced by reputed couriers, the delivery time would be within 5 to 7 business days (business days exclude Fridays and other holidays). 

You can place your order by just providing us with your email address & a few other details. However, it is recommended that you register with us in order to receive timely offers and also to maintain your Wishlist and account & address details and receive exclusive ‘member only’ offers.

On checkout you will be directed to our payment gateway,…………………. This payment portal is SSL certified and has extremely stringent security procedures in place for the safety of your online transactions and is one of the most trusted online gateways internationally. If you would like more information on this, please contact us and we will be happy to tell you more about it. Please note that Kidore DOES NOT have access to your credit card information. 

Our delivery partners will attempt to deliver the package before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery. 

We make every effort to keep all products in stock. However, there may be times when unexpected demands exceed our supply. We will notify you at the time of check out if the item selected is not in stock. In the rare circumstance where the order has been accepted and due to some reasons we are not able to ship, we will notify you within 24 hours and the money will be returned to you within 10 working days. 

Kidore is the UAEs one stop solution for babies and children aged 0-12. 

Our company philosophy is simple: Affordability & Quality! Our endeavor is to ensure that you get the widest possible choice of brands and products at the best possible price with best possible service and hassle free delivery of products to your doorstep. This is why we are the only e-commerce portal in the region where nothing is priced at more than AED 100!

We have a 14 days, ‘No questions asked’ return policy For more details, please Click Here  

We accept payments by debit or credit card
Credit Cards & Debit Cards Accepted 

 You can also pay through Cash On Delivery (C-O-D)

We sell products of leading brands for babies and kids across categories ranging from infant accessories to clothes & footwear to toys and even school products. 

There is no minimum order value. Shop for what you need.

Currently our office is located in Dubai International City.

We provide Free Shipping on all Orders above or equal to AED 250/- or more. For Orders below AED 250, shipping charges of AED 20 will apply.

We believe in promising only what we can deliver. We are following a business model wherein some of the products are warehoused by us, while the supplier warehouses others. We will wait for all items of your order to be collated in our distribution center and then dispatched to you. Hence we would like to be in a position to under promise and over deliver.

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